All Collections
HeyCarson Dashboard
Troubleshooting issues
I can't submit a project to the queue?
I can't submit a project to the queue?
Aleks avatar
Written by Aleks
Updated over a week ago

If you can't submit a project it might require some simple troubleshooting. Here are the steps you can try before reaching out to our team:

1. Clear cache or try incognito window

2. It might happen that your browser needs an update. Simply update the browser.

If you are still experiencing issues please reach out to our team at [email protected]

You can try using another browser in the meantime such as Firefox, Opera, or Chrome (depending on which one you are having issues with), and see if you're successful there.

Did this answer your question?