Working with the same developer

Developers are assigned new projects based on their current workload and we cannot guarantee that a specific developer will be assigned to your custom quote project.

However, we do have the option of support packs that offer one dedicated developer for your store, where you can get to work with the same developer throughout the whole time. Please check out the article below for more information.

Working with another developer

You can rest assured that if you run into any miscommunication with a developer, we’ll be there to assist you. It’s best that the same developer works on one project from the beginning until the end, so that there are no disruptions and unnecessary delays.

While we recommend avoiding reassigning developers, you can always reach our team at [email protected] and we would be glad to assist you with your request to the best of our abilities, although we can’t make any guarantees, as this depends on each specific case.