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Can you call me to discuss the project?
Can you call me to discuss the project?

Do you offer phone support?

Nikola avatar
Written by Nikola
Updated over a week ago

Yes! We have several call types you can choose from. You can always reach out to our team through live chat or via e-mail [email protected] in order to check the availability of arranging a call for you.

These calls are managed by our specialists to guide you properly according to what you're looking for.

General Guidance Call

This call is perfect for people who just started looking into improving their website and have no clues where to start. If you find yourself among one of the statements below, this call is perfect for you.

  1. I have traffic but no sales - usually your visitor/user experience is poor or you have some major issues that'd need to be fixed.

  2. I'd like to build a Shopify store but don't know where to start - sharing the tips and tricks on where and how to start with your new store, providing the list of suggestions we talked about after the call or a short step-by-step guide.

  3. I'd like to start setting up the sales channels - sharing the tips and tricks where and how to start with sales channels, what would be the focus, etc. (sharing a checklist for you to review after the call).

  4. Theme update questions and the best practices, understanding the process on your example and needs. Is the update really necessary and how much time and money you'll need to invest?

  5. How to use Shopify? - basic guidance that included information on how to add products and how to edit them (screen share view of your admin side), how to use customization panel (screen share view of your admin side).

Price and Duration

The price for this 30-minute call is $100. For booking, reach out to our team through live chat or via e-mail [email protected]

Specific Issue Call

This call is perfect if you know exactly what you are looking for, however, you need to get an expert's opinion on what is the best possible approach to get that done and how to prioritize your problem(s).

  1. I have a custom implementation to build on my website and I'd like to speak with a developer.

  2. I have a specific issue to be fixed on my website and I need a developers' input.

Price and Duration

The price for this 30-minute call is $100. For booking, reach out to our team through live chat or via e-mail [email protected]

Project Consultation Call

This call is perfect for larger project for which we'd need a detailed discussion before providing an offer. It's a free call offered by our team if needed. Here are some examples of projects for which we offer this consultation call:

  • Theme setup projects.

  • Theme update projects.

  • Multi-store projects.

By the end of the call, we'll have a better idea about what you're looking for. Therefore, it helps with preparing an adequate offer for your project based on what we discuss over the call.

It's a 20 to 30 minute call. P.S: sometimes, our schedule become very tight. In such cases, we prefer discussing projects via e-mail. Our team will definitely be open about this which communicating with you.

To discuss your project, reach out to our team through live chat or via e-mail [email protected]

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