14-day Money Back Guarantee
Aleks avatar
Written by Aleks
Updated over a week ago

This only applies to bundled project credits money-back returns.

You are eligible for a partial refund only if all the points are fulfilled:

  1. You have had no more than 2 jobs completed by our team

  2. The service is not what you expected after working with us

  3. You ask for a refund within the first 14 days (starting from the date of your first payment)

Example: If you purchased a 10-project bundle, and you’ve completed 2 projects, your refund will be your total paid amount minus the cost of the two projects rated at $89/project.

You are eligible for a full refund only if all the points are fulfilled:

  1. You have no projects marked as ‘Completed’ on your account

  2. The service is not what you expected after working with us

  3. You ask for a refund within the first 14 days

  • No partial/full refunds can be issued after the first 14 days from the purchase date.

Please note, in some cases, transaction fees might be included.

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