We offer our services in two ways:
FLEX task credits
Subscription plans (PRO and ELITE).
We always suggest our customers purchase a single task credit to assess our service within our 1-hour task limit, as this is the best way to get your request assessed accurately.
If after evaluation it turns out that the task is too long and falls outside of our scope, we can offer alternate solutions below.
Please note, in some cases, transaction fee might be included.
Keep the task credit for the future!
We encourage our customers to keep the task as a credit which they can use for other small tasks that we cover. Check out our small task catalog below for ideas👇 !
Ask for a refund of your task credit
For FLEX single task credit purchases (rated at $89 per task), a 100% money guarantee applies. Check it out below 👇!
Please note, that for FLEX credit purchases, your credit remains refundable for a period of 30 days starting the day of your purchase. Past this timeframe, your purchase becomes non-refundable.
Check out our 14-day money back guarantee that’s applicable for bundled FLEX credits. Check it out below 👇!
Ask for a refund for your subscription
For customers subscribed to one of our plans, you're under our guarantee - if you are within the first 14 days of your subscription and we haven't completed more than 2 small tasks on your store, we'll definitely offer a full refund or partial refund if applicable. Check out our 14-day satisfaction guarantee below 👇!
Refund for custom quotes
If we have provided you with a custom quote for your request, we can offer a full or partial refund, however, if the task is completed according to your instructions, you are not eligible for a refund. Please check our Custom quote Refund policy on the link below.
If something goes wrong after we have started or finished the task, we are all about being fair so please reach out to us. There are on-boarding costs for us (our time), so we just ask for you to be fair with us as well, as we try to work out a solution. We think there is nothing that good communication can't fix!