Go to HeyCarson
All Collections
General Information
General Information
Information about HeyCarson and everything you need to know before purchasing.
+2
23 articles in this collection
Written by
Aleks,
Aleksandra,
Mia
and 2 others
Frequently Asked Questions
Shop Pay Installments Banner
FAQ about Shop Pay Installments on PDP and cart pages
Written by
Aleks
Updated over a week ago
Working hours
Our official working hours are from 2 AM until 5.30 PM ET, Monday through Friday.
Written by
Noor Elmasry
Updated over a week ago
Migrating your store to Shopify? Here are useful tips!
Written by
Noor Elmasry
Updated over a week ago
How can I know if my request is a small task before the purchase?
Written by
Noor Elmasry
Updated over a week ago
How can I sign up to receive offers from you, and is there an option to unsubscribe from your mailing list afterwards?
How to subscribe to, or unsubscribe from our newsletter.
Written by
Noor Elmasry
Updated over a week ago
Who we are? What do we do?
Who is HeyCarson?
Everything you need to know about HeyCarson and what we do here.
Written by
Noor Elmasry
Updated over a week ago
Where is HeyCarson located?
Written by
Aleks
Updated over a week ago
Working hours
Our official working hours are from 2 AM until 5.30 PM ET, Monday through Friday.
Written by
Aleks
Updated over a week ago
Can I white label HeyCarson services?
Written by
Aleks
Updated over a week ago
Everything you need to know about starting an online store on the Shopify platform
How can I contact Shopify?
Written by
Ana
Updated over a week ago
What to Look for in Your eCommerce Platform?
If you're migrating your store to Shopify from another platform, here are some useful tips that can help in making a decision.
Written by
Aleks
Updated over a week ago
Migrating your store to Shopify? Here are useful tips!
Written by
Aleksandra
Updated over a week ago
Can you build a theme from scratch? If not, can you recommend a theme you trust?
We do not build Shopify themes, however, here’s the list of themes we trust and are listed on our website.
Written by
Aleks
Updated over a week ago
Are you the builder of the Shopify Themes that you recommend on your website?
Written by
Aleks
Updated over a week ago
Ways to Install Your Theme
There are 2 main ways to install your theme.
Written by
Aleks
Updated over a week ago
Everything you need to know before you start using Carson
How can I know if my request is a small task before the purchase?
Written by
Mia
Updated over a week ago
What is a task credit?
Written by
Ana
Updated over a week ago
How can I sign up to receive offers from you, and is there an option to unsubscribe from your mailing list afterwards?
How to subscribe to, or unsubscribe from our newsletter.
Written by
Aleksandra
Updated over a week ago
How do I find a password if my store is password protected?
Written by
Aleks
Updated over a week ago
Customer Success, Development and Design Teams
Do you support different languages?
Written by
Aleks
Updated over a week ago
Why should I rate the email or chat?
Written by
Aleks
Updated over a week ago
Can you call me to discuss the project?
Do you offer phone support?
Written by
Aleks
Updated over a week ago
Can you send me the chat conversation?
Here’s an overview on how to download a chat transcript.
Written by
Aleksandra
Updated over a week ago