Carson Dashboard

Here's everything you need to know about CarsonDash, submitting tasks, troubleshooting issues you encounter.

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64 articles in this collection
Written by Aleks, Aleksandra, Mia and 1 other
My Account

How can I try Carson service before purchasing a subcription?

Aleks avatar
Written by Aleks
Updated over a week ago

I didn't receive CarsonDash confirmation email

An email to set up a password for your CarsonDash account
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

How can I purchase a single task from my account?

Learn how to make a payment for more task credits from CarsonDash account.
Mia avatar
Written by Mia
Updated over a week ago

1 task credit is for 1 store only

Information on using task credits when you have multiple stores
Ana avatar
Written by Ana
Updated over a week ago

Do I get charged a single $89 tweak for multiple task requests?

Aleks avatar
Written by Aleks
Updated over a week ago

How to add a new credit card on CarsonDash account?

Aleks avatar
Written by Aleks
Updated over a week ago

How can I purchase the Elite plan from my account?

Learn how to make a payment for Elite plan from CarsonDash account.
Mia avatar
Written by Mia
Updated over a week ago

Is there a minimum requirement for monthly plan?

Aleks avatar
Written by Aleks
Updated over a week ago

How can I upgrade/downgrade to a different plan?

Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Can I downgrade from ELITE plan to PRO plan?

How can switch from ELITE to PRO?
Ana avatar
Written by Ana
Updated over a week ago

I have two stores can you help me?

Aleks avatar
Written by Aleks
Updated over a week ago

How to add another store to my account?

Aleks avatar
Written by Aleks
Updated over a week ago

How to switch between stores on my account?

Mia avatar
Written by Mia
Updated over a week ago

How to change a password on my account?

Mia avatar
Written by Mia
Updated over a week ago
Task process

How it looks like? Task lifecycle from the start!

Everything you need to know from inquiry about a task to the task completion
Mia avatar
Written by Mia
Updated over a week ago

What happens when I submit a request through the website form?

Submit a task form
Mia avatar
Written by Mia
Updated over a week ago

What Happens Next After The Purchase?

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Written by Aleks
Updated over a week ago

Checklist before you submit a task

Everything you should include in your task description to make sure team are informed about the implementation you'd like them to add.
Aleks avatar
Written by Aleks
Updated over a week ago

How can I submit a task to the developers?

Aleks avatar
Written by Aleks
Updated over a week ago

How to submit a task from my Queued list?

Mia avatar
Written by Mia
Updated over a week ago

One task per store at a time

Can I submit another task while I have an active task?
Mia avatar
Written by Mia
Updated over a week ago

Can I send my small task inquiry directly to your Development Team?

Aleks avatar
Written by Aleks
Updated over a week ago

Where can I find my tasks?

Mia avatar
Written by Mia
Updated over a week ago

Where can I see the initial description in the task?

Find the task description that was submitted to the developer to work on.
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Task Status

Mia avatar
Written by Mia
Updated over a week ago

How can I communicate with developers?

Mia avatar
Written by Mia
Updated over a week ago

What do I need to know before I complete a task?

Ensure you've tested everything properly before completing the task.
Ana avatar
Written by Ana
Updated over a week ago

How to complete a task after the changes have been made?

Here you'll find all necessary information about completing the task within CarsonDash.
Mia avatar
Written by Mia
Updated over a week ago

When do you publish changes to my theme?

Aleks avatar
Written by Aleks
Updated over a week ago

Auto-completed task

How the tasks get auto-completed in the system
Mia avatar
Written by Mia
Updated over a week ago
Useful information about tasks

I have many tasks I would like to do, can you help with drafting them?

Assistance with drafting the tasks
Mia avatar
Written by Mia
Updated over a week ago

Can I submit more than 1 task?

Aleks avatar
Written by Aleks
Updated over a week ago

How to split a task?

Mia avatar
Written by Mia
Updated over a week ago

How can I cancel the task?

Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Can I resubmit a cancelled task?

Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Can I submit a task inquiry after I have submitted a task for evaluation?

Aleks avatar
Written by Aleks
Updated over a week ago

Drafted tasks

Here's everything about drafting the tasks.
Mia avatar
Written by Mia
Updated over a week ago

I already marked my task completed but I can't see the changes you made on my store!

Aleks avatar
Written by Aleks
Updated over a week ago

Can I reopen a task?

I have completed a task but I have a question for developers.
Mia avatar
Written by Mia
Updated over a week ago

Can I reopen a task for revision if I have an active task?

Mia avatar
Written by Mia
Updated over a week ago

Can I submit unlimited tasks under the ELITE plan?

Aleks avatar
Written by Aleks
Updated over a week ago

Can I send any Shopify tasks if I sign-up for a monthly plan?

Aleks avatar
Written by Aleks
Updated over a week ago

If I have a subscription, can I create a list of multiple things that I want done?

Aleks avatar
Written by Aleks
Updated over a week ago

How can I use the Video Recorder?

Screen and audio recording tool
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

How to find/filter a task (if I have many tasks)?

Mia avatar
Written by Mia
Updated over a week ago