CarsonDash

Here's everything you need to know about CarsonDash, submitting tasks, troubleshooting issues you encounter.

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63 articles in this collection
Written by Aleks, Aleksandra, Mia and 1 other
My Account

How can I try Carson service before purchasing a subcription?

Aleks avatar
Written by Aleks
Updated over a week ago

How to submit a task from my Queued list?

Mia avatar
Written by Mia
Updated over a week ago

I didn't receive CarsonDash confirmation email

An email to set up a password for your CarsonDash account
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

How can I purchase a single task from my account?

Learn how to make a payment for more task credits from CarsonDash account.
Mia avatar
Written by Mia
Updated over a week ago

1 task credit (submission) is for 1 store only

Information on using task credits when you have multiple stores
Ana avatar
Written by Ana
Updated over a week ago

What Happens Next After The Purchase?

Aleks avatar
Written by Aleks
Updated over a week ago

How to add a new credit card on CarsonDash account?

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Written by Aleks
Updated over a week ago

Do I get charged a single $89 tweak for multiple task requests?

Aleks avatar
Written by Aleks
Updated over a week ago

How can I purchase the Elite plan from my account?

Learn how to make a payment for Elite plan from CarsonDash account.
Mia avatar
Written by Mia
Updated over a week ago

Is there a minimum requirement for monthly plan?

Aleks avatar
Written by Aleks
Updated over a week ago

How can I upgrade/downgrade to a different plan?

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Written by Aleksandra
Updated over a week ago

Can I downgrade from ELITE plan to PRO plan?

How can switch from ELITE to PRO?
Ana avatar
Written by Ana
Updated yesterday

Does Tweak Credit Expire?

Aleks avatar
Written by Aleks
Updated over a week ago

I have two stores can you help me?

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Written by Aleks
Updated over a week ago

How to add another store to my account?

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Written by Aleks
Updated over a week ago

How to switch between stores on my account?

Mia avatar
Written by Mia
Updated over a week ago

How to change a password on my account?

Mia avatar
Written by Mia
Updated over a week ago

Invite a friend feature

Here is how you can invite a friend to use Carson service
Mia avatar
Written by Mia
Updated over a week ago
Useful information about tasks

What do I need to know before I complete a task?

Ensure you've tested everything properly before completing the task.
Ana avatar
Written by Ana
Updated over a week ago

Auto-completed task

How the tasks get auto-completed in the system
Mia avatar
Written by Mia
Updated over a week ago

How can I submit a task to the developers?

Aleks avatar
Written by Aleks
Updated over a week ago

Can I send my small task inquiry directly to your Development Team?

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Written by Aleks
Updated over a week ago

Do I get a confirmation of the tweak that I submitted?

Aleks avatar
Written by Aleks
Updated over a week ago

Response time between messages

Hearing back from the developer after the first message.
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Task Status

Mia avatar
Written by Mia
Updated over a week ago

Where can I see the initial description in the task?

Find the task description that was submitted to the developer to work on.
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Where can I find my tasks?

Mia avatar
Written by Mia
Updated over a week ago

Can I submit a task inquiry after I have submitted a task for evaluation?

Aleks avatar
Written by Aleks
Updated over a week ago

Can I submit more than 1 task?

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Written by Aleks
Updated over a week ago

Drafted tasks

Here's everything about drafting the tasks.
Mia avatar
Written by Mia
Updated over a week ago

How can I cancel the task?

Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Can I resubmit a cancelled task?

Aleksandra avatar
Written by Aleksandra
Updated over a week ago

How to split a task?

Mia avatar
Written by Mia
Updated over a week ago

How to complete a task after the changes have been made?

Here you'll find all necessary information about completing the task within CarsonDash.
Mia avatar
Written by Mia
Updated over a week ago

I already marked my task completed but I can't see the changes you made on my store!

Aleks avatar
Written by Aleks
Updated over a week ago

When do you publish changes to my theme?

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Written by Aleks
Updated over a week ago

How to find/filter a task (if I have many tasks)?

Mia avatar
Written by Mia
Updated over a week ago

Can I reopen a task for revision if I have an active task?

Mia avatar
Written by Mia
Updated over a week ago

I have a list of tasks to complete. Can I submit a new task while you are handling a revision on my previous task, to save up some time?

Aleks avatar
Written by Aleks
Updated over a week ago

I just submitted the task and realized that I have a higher priority task. What can I do?

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Written by Aleks
Updated over a week ago

Can I submit unlimited tasks under the ELITE plan?

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Written by Aleks
Updated over a week ago

Can I send any Shopify tasks if I sign-up for a monthly plan

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Written by Aleks
Updated over a week ago

If I have a subscription, can I create a list of multiple things that I want done?

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Written by Aleks
Updated over a week ago

My subscription has ended but I still have an active/pending task ticket, what happens now?

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Written by Aleks
Updated over a week ago

Video Recorder

Screen and audio recording tool
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Written by Aleksandra
Updated over a week ago