CarsonDash

Here's everything you need to know about CarsonDash, submitting tasks, troubleshooting issues you encounter.

Aleks avatar Aleksandra avatar Mia avatar +1
62 articles in this collection
Written by Aleks, Aleksandra, Mia and 1 other
My Account

How can I try Carson service before purchasing a subcription?

Aleks avatar
Written by Aleks
Updated over a week ago

How to submit a task from my Queued list?

Mia avatar
Written by Mia
Updated over a week ago

I didn't receive CarsonDash confirmation email

An email to set up a password for your CarsonDash account
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

How can I purchase a single task from my account?

Learn how to make a payment for more task credits from CarsonDash account.
Mia avatar
Written by Mia
Updated over a week ago

1 task credit (submission) is for 1 store only

Information on using task credits when you have multiple stores
Ana avatar
Written by Ana
Updated over a week ago

What Happens Next After The Purchase?

Aleks avatar
Written by Aleks
Updated over a week ago

How to add a new credit card on CarsonDash account?

Aleks avatar
Written by Aleks
Updated over a week ago

Do I get charged a single $89 tweak for multiple task requests?

Aleks avatar
Written by Aleks
Updated over a week ago

How can I purchase the Elite plan from my account?

Learn how to make a payment for Elite plan from CarsonDash account.
Mia avatar
Written by Mia
Updated over a week ago

How can I upgrade to a different plan?

Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Is there a minimum requirement for monthly plan?

Aleks avatar
Written by Aleks
Updated over a week ago

Does Tweak Credit Expire?

Aleks avatar
Written by Aleks
Updated over a week ago

I have two stores can you help me?

Aleks avatar
Written by Aleks
Updated over a week ago

How to add another store to my account?

Aleks avatar
Written by Aleks
Updated over a week ago

How to switch between stores on my account?

Mia avatar
Written by Mia
Updated over a week ago

How to change a password on my account?

Mia avatar
Written by Mia
Updated over a week ago

Invite a friend feature

Here is how you can invite a friend to use Carson service
Mia avatar
Written by Mia
Updated over a week ago
Useful information about tasks

What do I need to know before I complete a task?

Ensure you've tested everything properly before completing the task.
Ana avatar
Written by Ana
Updated over a week ago

Auto-completed task

How the tasks get auto-completed in the system
Mia avatar
Written by Mia
Updated over a week ago

How can I submit a task to the developers?

Aleks avatar
Written by Aleks
Updated over a week ago

Can I send my small task inquiry directly to your Development Team?

Aleks avatar
Written by Aleks
Updated over a week ago

Do I get a confirmation of the tweak that I submitted?

Aleks avatar
Written by Aleks
Updated over a week ago

Response time between messages

Hearing back from the developer after the first message.
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Task Status

Mia avatar
Written by Mia
Updated over a week ago

Where can I see the initial description in the task?

Find the task description that was submitted to the developer to work on.
Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Where can I find my tasks?

Mia avatar
Written by Mia
Updated over a week ago

Can I submit a task inquiry after I have submitted a task for evaluation?

Aleks avatar
Written by Aleks
Updated over a week ago

Can I submit more than 1 task?

Aleks avatar
Written by Aleks
Updated over a week ago

Drafted tasks

Here's everything about drafting the tasks.
Mia avatar
Written by Mia
Updated over a week ago

How can I cancel the task?

Aleksandra avatar
Written by Aleksandra
Updated over a week ago

Can I resubmit a cancelled task?

Aleksandra avatar
Written by Aleksandra
Updated over a week ago

How to split a task?

Mia avatar
Written by Mia
Updated over a week ago

How to complete a task after the changes have been made?

Here you'll find all necessary information about completing the task within CarsonDash.
Mia avatar
Written by Mia
Updated over a week ago

I already marked my task completed but I can't see the changes you made on my store!

Aleks avatar
Written by Aleks
Updated over a week ago

When do you publish changes to my theme?

Aleks avatar
Written by Aleks
Updated over a week ago

How to find/filter a task (if I have many tasks)?

Mia avatar
Written by Mia
Updated over a week ago

Can I reopen a task for revision if I have an active task?

Mia avatar
Written by Mia
Updated over a week ago

I have a list of tasks to complete. Can I submit a new task while you are handling a revision on my previous task, to save up some time?

Aleks avatar
Written by Aleks
Updated over a week ago

I just submitted the task and realized that I have a higher priority task. What can I do?

Aleks avatar
Written by Aleks
Updated over a week ago

Can I submit unlimited tasks under the ELITE plan?

Aleks avatar
Written by Aleks
Updated over a week ago

Can I send any Shopify tasks if I sign-up for a monthly plan

Aleks avatar
Written by Aleks
Updated over a week ago

If I have a subscription, can I create a list of multiple things that I want done?

Aleks avatar
Written by Aleks
Updated this week

My subscription has ended but I still have an active/pending task ticket, what happens now?

Aleks avatar
Written by Aleks
Updated over a week ago

Video Recorder

Screen and audio recording tool
Aleksandra avatar
Written by Aleksandra
Updated over a week ago