CarsonDash

Here's everything you need to know about CarsonDash, submitting tasks, troubleshooting issues you encounter.

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56 articles in this collection
Written by Aleks, Aleksandra, and Mia
My Account

How can I try Carson service before purchasing a subcription?

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Written by Aleks
Updated over a week ago

I didn't receive CarsonDash confirmation email

An email to set up a password for your CarsonDash account
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Written by Aleksandra
Updated over a week ago

How can I purchase a single task from my account?

Learn how to make a payment for more task credits from CarsonDash account.
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Written by Mia
Updated over a week ago

What Happens Next After The Purchase?

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Written by Aleks
Updated over a week ago

How to add a new credit card on CarsonDash account?

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Written by Aleks
Updated over a week ago

Do I get charged a single $89 tweak for multiple task requests?

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Written by Aleks
Updated over a week ago

Where can I see all the ELITE plan options you offer?

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Written by Aleks
Updated over a week ago

How can I purchase the Elite plan from my account?

Learn how to make a payment for Elite plan from CarsonDash account.
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Written by Mia
Updated over a week ago

How can I upgrade to a different plan?

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Written by Aleksandra
Updated over a week ago

Is there a minimum requirement for monthly plan?

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Written by Aleks
Updated over a week ago

Does Tweak Credit Expire?

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Written by Aleks
Updated over a week ago

I have two stores can you help me?

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Written by Aleks
Updated over a week ago

How to add another store to my account?

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Written by Aleks
Updated over a week ago

How to change a password on my account?

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Written by Mia
Updated over a week ago

Invite a friend feature

Here is how you can invite a friend to use Carson service
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Written by Mia
Updated over a week ago
Useful information about tasks

How can I submit a task to the developers?

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Written by Aleks
Updated over a week ago

Can I send my small task inquiry directly to your Development Team?

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Written by Aleks
Updated over a week ago

Do I get a confirmation of the tweak that I submitted?

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Written by Aleks
Updated over a week ago

Response time between messages

Hearing back from the developer after the first message.
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Written by Aleksandra
Updated over a week ago

Task Status

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Written by Mia
Updated over a week ago

Where can I see the initial description in the task?

Find the task description that was submitted to the developer to work on.
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Written by Aleksandra
Updated over a week ago

Where can I find my tasks?

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Written by Mia
Updated over a week ago

Can I submit a task inquiry after I have submitted a task for evaluation?

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Written by Aleks
Updated over a week ago

Can I submit more than 1 task?

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Written by Aleks
Updated over a week ago

Drafted tasks

Here's everything about drafting the tasks.
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Written by Mia
Updated over a week ago

How can I cancel the task?

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Written by Aleksandra
Updated over a week ago

Can I resubmit a cancelled task?

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Written by Aleksandra
Updated over a week ago

How to split a task?

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Written by Mia
Updated over a week ago

How to complete a task after the changes have been made?

Here you'll find all necessary information about completing the task within CarsonDash.
Mia avatar
Written by Mia
Updated over a week ago

I already marked my task completed but I can't see the changes you made on my store!

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Written by Aleks
Updated over a week ago

When do you publish changes to my theme?

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Written by Aleks
Updated over a week ago

How to find/filter a task (if I have many tasks)?

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Written by Mia
Updated over a week ago

Can I reopen a task for revision if I have an active task?

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Written by Mia
Updated over a week ago

I have a list of tasks to complete. Can I submit a new task while you are handling a revision on my previous task, to save up some time?

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Written by Aleks
Updated over a week ago

I just submitted the task and realized that I have a higher priority task. What can I do?

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Written by Aleks
Updated over a week ago

Can I submit unlimited tasks under the ELITE plan?

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Written by Aleks
Updated over a week ago

Can I send any Shopify tasks if I sign-up for a monthly plan

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Written by Aleks
Updated over a week ago

If I have a subscription, can I create a list of multiple things that I want done?

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Written by Aleks
Updated over a week ago

My subscription has ended but I still have an active/pending task ticket, what happens now?

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Written by Aleks
Updated over a week ago