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HeyCarson Dashboard
Here's everything you need to know about HeyCarson Dashboard, submitting projects, troubleshooting issues you encounter.
AHow does it look like? Project lifecycle from the start!
What happens when I submit a request through the website form?
What happens next after the purchase?
Checklist before you submit a project
How can I submit a project to the developers?
How to submit a task from my Queued list?
One project per store at a time
Can I send my project inquiry directly to your Development Team?
Where can I find my projects?
Where can I see the initial description of the project?
Project Status
How can I communicate with developers?
How to complete a project after the changes have been made?
When do you publish changes to my theme?
Auto-completed project
Can I submit more than 1 project?
How can I cancel the project?
Can I resubmit a canceled project?
My project just started - can I have another project assessed in the meantime?
Drafted projects
I already marked my project as completed but I can't see the changes you made on my store!
Can I reopen a project?
Can I reopen a project for revision if I have an active project?
If I have a subscription, can I create a list of multiple things that I want to be done?
How can I use the Video Recorder?
How to find a project (if I have many projects)?
I just submitted the project and realized that I have a higher-priority project. What can I do?
I have a list of projects to complete. Can I submit a new project while you are handling a revision on my previous project, to save up some time?
My subscription has ended but I still have an active/pending project ticket, what happens now?